Members have multiple reasons to create a new room or loop and because of that there are several different types you can create with Konverse.
To get started creating a new room or loop:
From there you are all set if you are ready to get started. Simply hit Save and invites will be sent to the members you added to your new room
If you are interested in customizing your new room a bit more, select More Options (found immediately below the are labeled Purpose).
Under More Options, you can do the following:
Automatically subscribe all members: Any member/owner that has been added to this room will be subcribed to every new post added to this room and be notified based on their notification preferences. If a user has not logged into the app yet, that user will still recieve email notifications even if they have not activated their accounts.
Sort posts alphabetically: All posts will be organized in alphabetical order according to their post titles. This works great for storing static information such as Documents, Training Videos, etc.
Only owners can create posts: Only owners are able to create posts in the room. This is a great way to set up any top-down communication rooms. Something like From Leadership or Marketing Announcements. Only leadership, or the Marketing team, would be listed as owners in these rooms and would be able to create new posts.
Prohibit comments: No comments allowed by admins, owners, or users. Regardless of your member settings in the app, no user is able to comment on any post made in this room. This works great for storing static information such as Documents, Training Videos, etc.
Request Loop or Room: A room where members will see only the posts or comments they add, whereas owners of the room will see all posts or comments added to this room.
When complete, save and publish your room!
As a owner, you are able to return to this screen to edit as needed.
Only the owner of a room or an app admin can edit a room in the Konverse app. By default, any room creator is a owner of that room they create.
To edit a room where you are an owner, you will first want to navigate to the room you wish to edit. From there:
If you need to make additional changes, simply follow the steps outlined above.
Only admin of the app or room owners have the ability to add, remove, or edit who is listed as the owner or member of a room.
You can also easily edit a member's ownership right from the homepage
From this screen you will also notice that you can remove a member from the room. If a member no longer requires access, simply select Remove from room, a pop-up window will display asking you to confirm your action by selecting Save.
If you need to re-add that member to a room, follow the steps from the top to re-add any member or owner.
A room or loop's homepage is unique to the room you are currently viewing. To find a homepage, find the room you wish to open in your Menu. Once the room is open, you have access to additional room options: Folders, View/Hide Posts, Notes on the Settings, Members, etc.
All options available are determined by app admin(s) and the respective room owner(s). As a room owner or admin, you can also add a cover photo to the homepage.
If accessing Konverse on your mobile device, you will first navigate to the room on your menu, open the room, and then click on the information link at the top of your news feed. To navigate back to the news feed, click on the x in the top right (immediately below the search spyglass).
To quickly search for a room in your menu:
Results that match your search will appear in the menu below.
When any individual member first logs into Konverse, they will only see rooms or loops where they are members. A member's rooms or loop's will show on their sidebar and all posts associated with those rooms or loops will show in their news feed found on their app's homepage.
If there is a room you wish to have access to but cannot find, you will need to contact your app administrator or, if known, the room owner.
Only your app admininstrator or the room owner can grant you access to a private room.
As a member of Konverse you may not be a member of all rooms or loops available to you in your app. Rooms or Loops where you are already a member or owner is because it was either suggested or required when your app was intially setup. Finding other available options is easy and encouraged to see if there are other conversations you wish to join.
Note: This list will only show public rooms or loops. If a member wishes to become a member of a private room, a user will have to request to be added from the owner(s) of the private room.If you do not know the owner, please contact your manager or your app's admin.
In Konverse, some of the rooms or loops will give you the option to leave the room. Users may find it necessary to leave a room if they change roles, change office locations, find a room is no longer relevant, or perhaps the room was used to manage a specific project and the project has been completed. Leaving a room is simple, and if the option is available to you, you can follow these quick steps.
Leaving a room on mobile: To leave a room on the mobile version, you will first have to open the room you wish to remove, open the ‘details’ page which is found by clicking on the information, or i , at the top of the news feed. The details page will then open & display your avaiable management options for that room.
If this option to leave does not appear on desktop or mobile, it is because it is not available and you will need to contact the owners of the room or your app’s admin to leave the room.
Once you leave a room, the post(s) from that room will no longer show in your news feed. If the room was public and you are an internal member of Konverse, the posts will still appear in search. If the room was private, no posts will show in your feed or search.. Additionally, if the room is private and you wish to re-join, you will have to request an invite from the Ownerof the room.
Should a room no longer be relevant, instead of removing all members and keeping the room live, you can simply just delete the room. Only admin of the app or owner's of a room have the ability to delete a room.
To delete:
Keep in mind, deleting a room will delete all of its content and will no longer be available in search.
In case of emergency, you can reach out to your Konverse Support team to re-publish a deleted room.
A room can have one folder, or a room can have many folders, but each room needs at least one folder. Folders in a room help to organize, or further categorize, the content posted in a particular room.
A folder within a room has a one-to-one relationship with custom forms also available within your app. So for each new form you wish to add to your room, you will want to create a new folder.
When viewing a specific room all posts, in all folders, will appear in the news feed. Should a room have multiple folders, you can narrow down what shows in the news feed by selecting one of the available folders.
There are two ways to find available folders in a room:
On a room homepage you may be given the option to hide those posts from your app’s home feed. This is optional and its availability is determined by an app’s admin.
Internal Public
Private
Each room has a set of members that are able to access the room.
Typically only members of a room are able to create a new post, edit or delete posts they create, comment on a post, or like a post. What a member is able to do in a specific room is managed by the room owners and app admins.
To find all members associated with a specific room, click on the list of members shown at the top of the room homepage or click on View Members found in the room management section of the room you are viewing.
On a mobile device, you need to navigate to the room details> and select members to see the list of members in that room.
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